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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the stylus writes without touching the screen or stylus writing is broken or not continuous?

1)Check if the tip is deformed. If it is deformed, replace the tip for use.

2)Avoid pressing the tip with your hand or other objects.

3)Disconnect the Bluetooth between the stylus and the tablet, then reconnect and use it.

4)Disconnect the Bluetooth between the stylus and the tablet, turn the screen off and on again, then reconnect the stylus for use.

5)Verify whether the stylus software is updated to the latest version. If not, please upgrade the stylus software.

If the previously described options do not help, you can contact our hotline or repair center to get more professional technical assistance. Find the hotline or repair center information from the official website or APP “Support Center”.