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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the elastomer pen tip is not wear-resistant or drop-resistant?

Spare pen tips are included with the shipment: 3 hard pen tips, 1 small ball-head pen tip and 1 elastomer pen tip. You can replace the tip with a hard one. The pen tip is detachable by rotating it. Simply remove the original soft pen tip and attach the hard pen tip before use.