Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
If an “invalid IMEI” message appears during QR code binding, it is likely due to a network connection issue. Please try again later, or restart the watch and try again.
If you receive an “invalid IMEI” message when entering the IMEI manually, please try scanning the QR code instead, or try the following:
Please double-check the number for any typos (no spaces or dashes).
Verify the IMEI by checking the sticker on the back of the device, the original box, or the device settings.
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