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Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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My earbuds cannot work or pair, how can I do?

Reset your phone to recover, this process deletes synchronized data and you will need to re-pair Bluetooth device.

1. Disconnect earbuds from your Bluetooth device, then tap either earbud 4 times.

2.The earbuds LED indicators flash in blinking white when the earbuds enter reset process