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TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the Light-Strips of my TCL SmartProjector did not come on?
Go to “Settings”> “Projector”>”Advanced Settings”>”Light Strip”>”Light Strip Mode”, check you are not selecting the “OFF” mode.
If the previously described options do not help, you can contact our hotline or repair center to get more professional technical assistance.