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TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if there is no screen appears when connecting the PlayCube to an external device?
1. Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources: go to “Settings” > “Inputs” > “Inputs” > “HDMI”.
2. Remove and re-insert the power adapter from the PlayCube.