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TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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I’ve downloaded TCL Connect App, How can I pair my watch with my phone?

To pair your watch with your phone, you can either scan the QR code or enter the IMEI number.
 QR Code: Refer to methods described in Q2 to locate the QR code.
 IMEI Number: You can find the IMEI number printed on the device packaging. Alternatively, swipe left on the Home screen of the watch to access the functions menu. Then, scroll down and navigate to More > Settings > About watch to get the IMEI number.
Note:
 IMEI number is a unique device identifier used for secure, first-time pairing. Only the initial user can use IMEI number to bind the watch with their account, and he or she is automatically granted the administrator permissions for the watch.
 Non-administrator accounts like family members must scan the QR code shared by the administrator, which helps prevent unauthorized binding.