Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close

What should I do if the device falls into water?

Please immediately follow these steps:
 Remove immediately: Remove the device from the water as quickly as possible.
 Gently dry: Use a soft, absorbent, lint-free cloth (such as a microfiber cloth) to thoroughly dry the outer shell.
 Do not heat: Never use external heat sources such as hair dryers, microwaves, ovens, or radiators to dry the device. High temperatures can severely damage internal components and seals.
 Dry the ports: If the device has ports (such as a charging port), ensure they are completely dry before charging.