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Notice

 

TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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If my device is damaged due to water ingress, is it still covered by the warranty?

Your warranty does not cover damage or defects caused by abuse or improper
use of your device (including use in environments where the relevant IP rating limitations are exceeded). We recommend that you strictly follow this guide when using the device. If repairs are needed, please contact our after-sales service center.