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TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Do the earbuds support simultaneous connection to two devices? (Dual-device connection)

Yes. TCL CrystalClip supports multi-point connection function, which can connect to two Bluetooth devices (such as a phone and a laptop) at the same time and seamlessly switch audio between devices. The operation methods are as follows:

 

1. Pair successfully with the first device.

 

2. Turn on the Bluetooth of the second device and pair with “TCL CrystalClip”.

 

3. The earbuds will maintain connections to both devices, switch audio by pausing playback on one device and starting on the other.

Note: 

a) Your earbuds should under non-call mode when trying to connect two smartphones at the same time.

b) You can also connect your earbuds to both a laptop and a smartphone at the same time, but it depending on your laptop model.