What should I do if the in-built applications of my device do not work?
a) Check if a third-party app with similar features is installed. If yes, please uninstall the third-party app.
b) Update app to the latest version for better compatibility.
c) Try to reset or update your device.
If the previously described options do not help, you can contact our hotline or repair center to get more professional technical assistance. Find the hotline or repair center information from the official website or APP “Support Center”.
