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TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Why 4K videos cannot be decoded and played?

4K decoding is only supported via HDMI input, not supported via USB connection.

Supported decoding formats: AV1, AVS2, HEVC, VP9, H.264, SHVC, up to 4K 60fps 10bit video decoding.

Compatible HDR specifications: BBC HLG, HDR10, Dolby Vision HDR, Technicolor/Philips JHDR, HDR10+.