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Notice

 

TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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If you are unable to pair with your watch:

  • Check whether your watch is unbound from the previous account. If not, request the watch administrator to share QR code from the TCL Connect app for pairing.

  • Check whether the SIM card is correctly inserted, and if network is connected. If not, re-insert the SIM card, and press and hold Power key for 15s to restart the watch.