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Notice

 

TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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How do I unpair my watch from my phone?

  1. Open the TCL Connect App and select the watch you want to unpair.

2Tap More to select Unpair The watch to complete the process.

Note:

  • Once unpaired, you will no longer be able to manage your watch using the TCL Connect App.

  • Unbinding by an administrator removes all non-administrator users simultaneously; in contrast, unbinding by a family member only removes that individual, and the device remains connected to the administrator.

If you have trouble unpairing the watch:

  • Open the TCL Connect app. Go to Hotline to find the hotline information for your region. You can call the hotline for support.