Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the "Company") has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close

How can I obtain administrator permission?

The initial user who pairs the watch with their account is granted administrator permissions by default. These permissions can be transferred under conditions below:

  • Unbinding the watch: The existing administrator needs to unbind the existing account on TCL Connect first, and then the new user needs to rebind it. In this way, the new user will become the administrator by default.

  • Assigning permissions: Administrators can transfer administrator privileges through the following steps: Prerequisite: The target user must have already been added. The administrator selects the user in the More->watch Contacts, clicks Edit, and then selects the Administrator Privilege Transfer option at the bottom. The user will receive a privilege transfer notification; clicking Confirm completes the transfer