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FAQ

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Can we watch the local Singapore channels?

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What is the magic camera for?

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What is the android systems for TCL?

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What type of stand do your TCL TV have?

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How is the picture motion quality for C825 and C728?

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Does the TV have Netflix or YouTube?

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Is TCL TV in 4k?

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Can I connect external devices to my TV?

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Is TCL TV user friendly?

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Can the TV be mounted?

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Do C728 and C825 come with Dolby Atmos, why are they so much more expensive or special?

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Is there any warranty for TCL TV?

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Is there a web browser for me to surf on the TV?

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Can I cast my devices to the TV?

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Can I customise my TCL Android TV Home Screen?

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Why I am unable to down load App into my Android T?

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I cannot connect a Bluetooth device to my Android TV

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How do I restart my TCL Android TV?

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How do I perform a Factory Reset on an Android TV?

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Why buy TCL products?

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I have a featured/fake wall in my house, can I mount a 65” size TV model?

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How to open Netflix or Youtube?

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How to use handphones as a remote ?

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What do you recommend a TV in the living room and bedroom?

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Can video conferencing be done on zoom / Microsoft teams?

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How do I connect to my existing set-up box?

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How do I to customize my picture setting?

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Can I standardise my customised settings throughout all the TV apps?

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I want to buy a 65” with a swivel bracket. Is your bracket is single arm or double arm?

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Can I install my TV in the bomb shelter?

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What is the warranty policy?

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I want to access my own website to watch show, can I install Google Chrome?

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How to turn on the TV without a remote control?

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I use Singlish, can the TV understand?

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Can I set the TV to other languages?

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I want to pin my favourite apps on the home screen, how can I do that?

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How can I set other languages for this TV?

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I have a simple sound bar that uses bluetooth. Does the TV have bluetooth?

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What is the difference between Normal QLED and Mini LED QLED?

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Video tutorials

Find all of our tutorials on our Youtube Channel.

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    Need more help?

    We're here for you, whether you are experiencing any issues or need product assistance.

    Hotline

    For Sales Enquiry:
    Contact Number: +65 8827 3692 (or WhatsApp)
    B2B Contact Number: +65 8013 9246 (or WhatsApp)
    Email: 
    sales@tclsingapore.com

    Monday - Friday (11am - 7pm)

    Saturday & Sunday (11am - 5pm)

    Email

    For any service enquiries, you can contact us.

    Customer Service:cs@tclsingapore.com

    Monday - Friday (10am - 6pm)

     

    Sales: sales@tclsingapore.com

    Marketing: marketing@tclsingapore.com

    Complain and Feedback:feedback@tclsingapore.com

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