Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
It might be caused due to poor contact between the charging dock and the Robot Vacuum Cleaner.
We recommend the following:
• Step 1: Turn off the charging dock and the Robot Vacuum Cleaner.
• Step 2: Please use a dry cloth to clean the charging base shrapnel and the main unit charging shrapnel.
• Step 3: Please verify if the Robot Vacuum Cleaner can charge normally.
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