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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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TCL LINKHUB HH512 |
: HH512

TCL LINKHUB HH512

FAQ

Filters

What should I do if the Network/Signal indicator is solid red?

# Device information & Function

What should I do if I forget the Wi-Fi key?

# Personal Management

How can I change the SSID and Wi-Fi key?

# Personal Management

How can I change the login password?

# Personal Management

What to do with my used terminals?

# Others

How can I upgrade my device?

# Device information & Function

How can I connect to a 4G network?

# Device information & Function

What should I do if "PIN lock" or "PUK lock" is displayed on the screen of the device connected to the Router?

# Device information & Function

Why does the SSID not appear in the wireless network list?

# Device information & Function

What should I do if it says “No SIM” or “Invalid SIM” on the router configuration page?

# Device information & Function

What should I do if a multi-network IP address conflict occurs?

# Device information & Function

Where can I place my router?

# Basic Settings

Which operating systems does the device support?

# Device information & Function

How can I check the router information?

# Device information & Function

How can I connect to a telephone?

# Basic Settings

How can I manually search for the network?

# Basic Settings

How can I connect a device to router via Wi-Fi?

# Basic Settings

What should I do if I can’t access the internet or open the web page prompt no Internet?

# Basic Settings

How can I set up a Wi-Fi connection through WPS?

# Basic Settings

How can I restart and reset the router?

# Basic Settings

What should I do if I can’t log in to the Home page?

# Basic Settings

How can I access the Home page?

# Basic Settings