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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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TCL 20 5G | 6.67'' FHD+ Dotch™ LCD Display
: TCL 20 5G

TCL 20 5G

6.67'' FHD+ Dotch™ LCD Display

FAQ

Filters

How can I format SD card in my device?

# Storage

Why there is no 5G signal icon on my screen?

# Internet & Applications

How can I use split screen?

# Internet & Applications

How does my phone connect to a Wi-Fi network?

# Internet & Applications

Why can’t I connect to a specific Wi-Fi router?

# Internet & Applications

How many bluetooth devices are supported at the same time?

# Bluetooth

How can I active Live Caption on my device?

# Music & Video

How can I back up my data on the device?

# Back Up & Reset

How can I perform a factory reset on my phone?

# Back Up & Reset

How can I set up my SD card?

# Storage

How can I transfer data from the internal storage to the SD card?

# Storage

How can I change the default ringtone and adjust the volume for incoming calls?

# Ringtone & Sounds

What can I do if my phone asks me to enter Google account data after a factory reset has been made?

# Security

Why does my face unlock function work slowly or fail?

# Security

How can I turn on USB debugging?

# Device

What should I do when I insert or remove a SIM card?

# Device

What should I do if my device cannot charge or charges slowly?

# Troubleshooting

How can I connect my phone to a PC via a USB cable?

# Troubleshooting

What kinds of phone use may potentially damage the battery?

# Troubleshooting

How can I use the Talkback feature?

# Others

What to do with my used terminals?

# Others

What can I do if my phone screen become black item?

# Basic Settings

How can I change the language of the device?

# Basic Settings

How can I check the IMEI number of my device?

# Basic Settings

How can I check the device’s model number, Android version, CPU information, RAM & Storage information, battery capacity?

# Basic Settings

How can I take a screenshot?

# Basic Settings

How can I change the permissions for my apps?

# Basic Settings

What is the Autofill function?

# Basic Settings

What is Google Lens?

# Basic Settings

How can I activate the accessibility menu?

# Basic Settings

How can I manage app notification quick and easy?

# Basic Settings

What can I do if my app show “App paused” when I touch it?

# Basic Settings

How can I set up my device when I turn it on for the first time?

# Basic Settings

What can I do if my phone screen is yellowing?

# Basic Settings

How can I active gesture navigation (hide the navigation bar)?

# Home Screen

When I quickly touch on display three times the smartphone makes a zoom on display. How can I stop this feature?

# Home Screen

How can I change font size on display?

# Home Screen

How can I silence the ringtone of an incoming call?

# Phone Calls

How can I activate three way calling?

# Phone Calls

What should I do if I cannot receive calls or miss calls constantly?

# Phone Calls

How can I use a SIM card to do video calls?

# Phone Calls

How to import your contacts directly into your Google Account?

# Contact