MOVETIME MT42

FAQ

Filters

Why am I not receiving notifications from the TCL Connect App?

# Basic Settings

Why cannot I use the watch for video calls?

# Basic Settings

Why cannot I pair my watch with my phone after changing my phone number?

# Basic Settings

How can I get help in case I have difficulty in using the watch?

# Troubleshooting

How can family members obtain administrator permission?

# Basic Settings

How can watch add new friends?

# Basic Settings

How do I unpair your watch from your phone?

# Basic Settings

Why is the location inaccurate, or why can’t I find my child?

# Basic Settings

How can I download TCL Connect app and create an account?

# Basic Settings

Where can I get QR code?

# Basic Settings

I’ve downloaded TCL Connect App, How can I pair my watch with my phone?

# Basic Settings

What do administrator, non-administrator, and contacts mean? What are their respective permissions?

# Basic Settings

If I deleted my watch from the TCL Connect app, how can I re-bind the watch with my phone?

# Basic Settings

Other family members want to be added into the contacts list. How can I do?

# Basic Settings