WELCOME TO

Why can’t I connect to a specific Wi-Fi router?

The Android security tools that limit apps’ access to device IMEI, serial number, and other identifying information. It will also give you a little more protection when using Wi-Fi networks by randomizing your device’s MAC (media access control) address.
If you use your device for business, your organization might require Wi-Fi mac address of your device for wireless connection. Privacy setting of Wi-Fi use randomized MAC by default, you need to change it to “Use device MAC” manually, follow steps below to change:

a. Wi-Fi with password lock
1) Touch “Settings”.
2) Touch “Wi-Fi”.
3) Touch the Wi-Fi name to enter the password input interface.
4) Touch “Advanced options”.
5) Touch “Use randomized MAC” under privacy, then touch “Use device MAC” in the pop-up menu.
6) Then input the correct password to connect Wi-Fi.

b. Wi-Fi without password
1) Touch “Settings”.
2) Touch “Wi-Fi”.
3) Touch the Wi-Fi name to save the Wi-Fi.
4) Touch and hold the Wi-Fi name with Saved status in the list.
5) Touch “Modify” in the dialog that opens.
6) Touch “Advanced options”.
7) Touch “Use randomized MAC” under privacy, then touch “Use device MAC” in the pop-up menu.