Warehouse Operations Analyst
Position Summary:
TCL is looking for a reliable, experienced warehouse operations analyst to join our growing organization. In this position, the ideal candidate will manage purchase order fulfillments, inventory control, and warehouse performance. The candidate must have an accurate and precise attention to detail in order to manage daily operations, warehouse personnel, and warehouse systems. The goal is help our 3PL network provide efficient on-time and accurate orders to our growing customer base with minimal disruption.
Duties may include but are not limited to:
- Lead inventory reconciliation processes in ERP system
- Maintain an effective working relationship with Sales, Business Planning and Finance to determine the optimal balance between customer ordering, shipping requirements, customer service, cost and business needs
- Maintain metrics and analyze data to assess performance and implement improvements
- Set KPI for warehouse(s), and manage warehouse performance on customer order fulfillment and inventory accuracy
- Resolve escalated issues arising from operations and requiring coordination with other departments
- Audit, identify and resolve invoice issues with partners
- Ensures timely payment of assigned vendor invoices through matching of purchase orders, requesting invoices from vendors and monitoring of all payment authorizations to payment completion
- Ensures vendor account maintenance is kept accurate based on assigned portfolio
- Prepares reports and provides information to identify billing trends
- Plan or implement improvements to internal or external warehouse systems or processes
- Implement organizational process or policy changes
- Develop operating strategies, plans, or procedures
- Cross-trains to support other supply chain related analysis and activities
- Manage pallet procurement process with 3PL provider
- Desire to develop within the role to take on additional responsibilities
Qualification/Requirements:
- Bachelor's degree in Business Management/Administration, Supply Chain, or three+ years of related experience in a supply chain role working effectively and collaboratively across departments and functions
- Enterprise Resource Planning (ERP) system knowledge (SAP) (Oracle)
- Ability to effectively prioritize and execute tasks while under pressure in a fast-paced environment with minimal supervision
- Experience with data analytics and planning
- Strong written and oral communication skills with the ability to present ideas and plans to team members and other departments and functions
- Strong mathematic and Microsoft Excel skills
- Able to develop and maintain positive relationships with customers
- Experience working in a warehouse or logistics environment preferred